Shipping.
We do try hard to provide the best possible prices for our customers. As there is likely to be confusion due to shipping prices, due to a variety of shipping companies, we suggest that we will provide the final total price including shipping costs. Therefore forward your order and we will contact you by e-mail in due course for your final approval advising you of the total. This also helps us avoid nasty expensive hoaxes
We do try hard to provide the best possible prices for our customers. As there is likely to be confusion due to shipping prices, due to a variety of shipping companies, we suggest that we will provide the final total price including shipping costs. Therefore forward your order and we will contact you by e-mail in due course for your final approval advising you of the total. This also helps us avoid nasty expensive hoaxes
Errors
We do check our pages on a regular basis. Most errors are caused by the failure to complete areas required for us to complete orders, or failing to scroll to the bottom of any page, or worse still failing to read instructions. Should you experience an error, please try again checking carefully all required boxes are filled correctly. Should the error persist, we would request you inform us and we will correct the problem.
Currency.
It is vital that you select the currency for your country of residence. We do check all orders carefully, and reserve the right to refuse orders in the wrong currency. Should you have selected the wrong currency, then we will correct the problem on processing your order and advise you of the adjustment.
Site Security.
We have now installed an SSL for those who don't trust the system, look for the padlock in the bottom right corner. If you still don't trust it, we suggest you fax or phone any orders into the office, or use our toll free (orders only) number 1-888-846-1191. Once you have established customer status with us, sending card numbers with each order is unnecessary, we retain your numbers for your future use in a secure location.
Returns
Please note. While every attempt is made to supply the correct size or product we anticipate returns. With cross border shopping it is vital that any and all returns are marked clearly "Goods Returned" otherwise there is a brokerage fee charged by the shippers. We reserve the right to refuse goods which do not comply.
We do check our pages on a regular basis. Most errors are caused by the failure to complete areas required for us to complete orders, or failing to scroll to the bottom of any page, or worse still failing to read instructions. Should you experience an error, please try again checking carefully all required boxes are filled correctly. Should the error persist, we would request you inform us and we will correct the problem.
Currency.
It is vital that you select the currency for your country of residence. We do check all orders carefully, and reserve the right to refuse orders in the wrong currency. Should you have selected the wrong currency, then we will correct the problem on processing your order and advise you of the adjustment.
Site Security.
We have now installed an SSL for those who don't trust the system, look for the padlock in the bottom right corner. If you still don't trust it, we suggest you fax or phone any orders into the office, or use our toll free (orders only) number 1-888-846-1191. Once you have established customer status with us, sending card numbers with each order is unnecessary, we retain your numbers for your future use in a secure location.
Returns
Please note. While every attempt is made to supply the correct size or product we anticipate returns. With cross border shopping it is vital that any and all returns are marked clearly "Goods Returned" otherwise there is a brokerage fee charged by the shippers. We reserve the right to refuse goods which do not comply.
